Babbla
Team chat in wp-admin, with an assistant that answers from WooCommerce using tools that only read.
Egenverk Claimsby egenverkSubscription
AI support for complaints. You send the reply.
Claims gives an AI assessment and a draft reply for every case in Customer Hub. You read, edit and send it yourself.
Example data
Egenverk Claims is the AI service included in Egenverk Customer Hub through a monthly subscription. It gives an AI assessment and a draft reply for every complaint or withdrawal case, and a chat in the console. The service runs in the EU (Hetzner, Falkenstein, Germany) and stores only case id, time, model and token count — no content, no names.
WP 6.2+WooCommerce 7.0+PHP 7.4+
What happens in WordPress
What it does, in plain words
Assessment
Position, action, next step and risks for every case.
Draft replies
Drafts you read, edit and send yourself. "Use as reply" fills in the box.
Chat in the console
Ask about the case without leaving the console.
A case is counted once
A complaint or a withdrawal case is counted once, no matter how many follow-up questions or new drafts you make.
The cap never blocks
The cap warns at 80 % and never blocks.
Runs in the EU
Hetzner, Falkenstein, Germany.
One draft per case, you send
In the console, Customer Hub shows the case with an AI assessment and a draft reply from Egenverk Claims.
| Step | What happens |
|---|---|
| Assessment | Position, action, next step and risks |
| Draft | A draft reply that you read and edit |
| Reply | "Use as reply" fills in the box; you send |
Drafts are never sent by themselves. The service runs in the EU and stores only case id, time, model and token count.
Plans
Monthly subscription, billed monthly only. All prices excl. VAT.
Preliminary prices
Start
Up to 20 cases per month
995 kr/month excl. VAT
- 20 cases/month; the cap warns at 80 % and never blocks
- AI assessment, draft replies and chat
- Runs in the EU, no case content stored
- Cancel anytime
Standard
Up to 100 cases per month
2,995 kr/month excl. VAT
- 100 cases/month; the cap warns at 80 % and never blocks
- AI assessment, draft replies and chat
- Runs in the EU, no case content stored
- Cancel anytime
Volume
More than 100 cases per month
Quote
- Own case volume and token budget
- Agency or several stores
- The service runs in the EU
- A person always sends the reply
Prices are preliminary and may change before launch.
Questions
What is Egenverk Claims?
The AI service Customer Hub uses for complaints and withdrawals: assessment, draft replies and chat in the console. It is included through a monthly subscription and runs in the EU.
Does the AI send replies to the customer?
No. The draft is shown to you. "Use as reply" fills in the reply box; you read, edit and send.
What is a case?
A complaint or a withdrawal case. It is counted once, no matter how many follow-up questions or new drafts you make.
What happens if we go over the cap?
The cap warns at 80 % and never blocks.
Do you guarantee that we follow the law?
No. Customer Hub helps you meet the withdrawal-function requirements; you remain responsible for your store's compliance.
Works well with
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Pre-release
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